Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, participate in auctions, or contact us for support.

• Personal information (name, email, phone number, address)
• Identity verification documents
• Payment and billing information
• Bidding and transaction history
• Communications with our support team

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, and communicate with you.

• Account creation and verification
• Processing auction transactions
• Sending auction notifications and updates
• Customer support and communication
• Fraud prevention and security
• Legal compliance and regulatory requirements

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

• Service providers who assist in our operations
• Legal requirements and law enforcement
• Business transfers or acquisitions
• With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and provide personalized content and advertisements.

6. Your Rights

You have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Data portability

7. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at privacy@jbilloauction.com or call 1-800-AUCTION.